It’s become apparent to me over the past few years that—somehow—it has become acceptable for even the best HR departments not to follow-up with candidates after an interview to let them know their status … ever. As a 20+ year HR professional, I’m embarrassed for our profession by this. We can do better.
Over the years, I have found recruiters to be among the hardest-working, most dedicated employees in an organization. They are almost invariably over-worked, underpaid, and putting in the maximum effort, day after day. Therefore, the “not calling back” phenomenon is certainly not due to lack of effort or commitment on the recruiter’s part. Yet and still, this isn’t acceptable, and we need to change it.
Here’s the scenario that often plays out:
- Candidate responds to an internet posting with a resume and cover letter.
- If they’re lucky, candidate receives an automated response saying, “We’ll be in touch if you’re a match.” (No problem there).
- Candidate is called for an interview (either on-site or by telephone). Hopes rise.
- Interview occurs.
- Candidate checks their e-mail/voicemail regularly … in vain. Hopes are dashed.
Here’s the part companies don’t see (or don’t want to think about). If they’re like most people, the candidate shares their potential good news with family and Continue reading