Last week, as I observed a leader handle a delicate inter-personal issue with great skill, it struck me that the successful result was influenced as much by what he didn’t do as much as by what he did. While seeming “passive” on the
surface, the “not doing” took a great deal of active self-discipline – a very
under-appreciated leadership skill, I believe.
Don’t Underestimate the Soft-Spoken, Unassuming Guys
“David” (name changed to protect the “innocent”) is very low-key in nature – ever friendly, helpful and hopeful.
He is quietly supportive in an “I’ve got your back” way — without ever having to say it because everyone knows it’s true. While he doesn’t have much formal “power” in the company, he does have significant influence, flowing largely from his personal qualities.
If David sounds like what others have termed an “authentic leader,” I
would fully agree. In this situation, Continue reading